Don't Waste Your Time! - Program Manager Loyalty Research Center Employee Review

Hi - thanks for the review. Sounds like you've been carrying some anger and frustration over things that are frankly incorrect. We work with ADP - a nationally recognized firm - for all of our HR needs, which includes a confidential line for employees as well as a representative to answer questions and help with any issues. They also supply us with industry benchmarks to keep us competitive and above the market in terms of salary and benefits. Our office takes pride in its diversity and inclusiveness, and disagree with your claims there. The kid flexibility here is also highly appreciated by everyone - especially with so many staffing issues at daycares lately. No clients have complained yet, even with multiple colleagues bringing in kids for playdates! Promotions are offered based on ability. We give several opportunities to employees to demonstrate they are able to thrive in the Client Services (or other) role. While family is employed here, they hold advanced degrees, each have over 10 years' experience in the field, and they continue to demonstrate their qualifications. Finally, we agree. The culture has been toxic in the past, due in large part to individuals who are no longer with the company for that very reason. Now, we are planning recurring company outings, have an ongoing prank war, and genuinely enjoy each others' company. We pride ourselves on our current office culture, where we can have discussions about the current political climate, what books we've recently read, what video games we play, and more. It's fun to come in to work every day....even if the office doesn't look pretty.