Horrible Place to work - Loan Advisor Lower Employee Review

1.0
Aug 16, 2022
Recommend
CEO approval
Business outlook

Pros

The people that work there are the best part about the job. The friendships you make are genuine, and make the job bearable because without that, there are no positives to working here. The managers on my team were some of the best people I’ve met, but unfortunately that is not the case throughout the rest of the company.

Cons

Upper management has to be the worse I have ever seen. They do everything they can to hide what is really happening with the company by buying pizza and beer for the employees to act as some sort of cover up. The people in upper management have no business being in the position they are in, they are only there because they were decent at sales at the beginning stages of the company when rates were at a historic low and not because they are actually qualified. They try to make excuses for everything bad that happens when in reality, the company itself is just falling apart. When times are tough, the people in higher positions hide their face so that they don’t have to deal with the consequences of any of it and when things are good, they try to be the hero and act like it’s because of them. I have heard multiple cases of VPs and other managers doing questionable things in order to cover their own wrong doings.

avatar
Lower Response
3y
Thank you for your feedback. Our executive management team is involved in the day to day at Lower. There are weekly all company calls, quarterly meetings for the team to ask our CEO anything, and a general open-door policy. We take your experiences seriously and would like to hear more about your time while working at Lower. Please contact me directly at bbettinger@lower.com. If you would prefer to stay anonymous, please provide feedback at www.lighthouse-services.com/goLower or 443-294-4880.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1w
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

See reviews by: Helpful|Rating|Date|All