Aug 25, 2020
Anonymous employee
Lowell Response
5yHi there,
We're really proud of how colleagues from all areas of the business have pulled together to enable so many to be working from home in such a short time. We've also worked really hard to make sure that we're communicating efficiently and transparently throughout the pandemic, so that all our colleagues know what measures we're taking to ensure their safety and support their well-being. Our colleagues really are the key to our success!
We understand our customers are individuals and have differing circumstances, and we also know our colleagues are too - listening to our colleagues helps inform us on how best to move forward, and we're taking that seriously.
Thanks so much for your comments - it's really great to hear about your experience.