Hybrid work offers some autonomy, but management issues persist - Customer Solutions Specialist Lowell Employee Review

Office attendance 2 days a week - office is not central to Leeds and there is no work around No shuttle bus to office - have to rely on public transport Management can be overbearing and tend to treat employees like children Micromanagement of staff High workload Pay is not competitive Company appear to value staff, but in practice they actually don't Company have just laid off a large amount of staff - further redundancies likely No progression opportunities for front line staff Pension contribution is poor compared with other companies Additional benefits available but staff have to pay for these (over benefit allowance)