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Lowe's Home Improvement

Engaged employer

Not for a Family Man - Sales Manager Lowe's Home Improvement Employee Review

2.0
Apr 6, 2011
Recommend
CEO approval
Business outlook

Pros

Christmas season is slower than other types of retail. Product discount is great on special order items, for stock items you would do better to purchase when the items go “on promotion”. Benefits are not bad; price for them is ok as well.

Cons

Management doesn’t actually get the promised 2 day’s per week off. You’re lucky to get one. If you are the closing manager meaning you get to leave around 11 PM, you will also be the opening manager next morning, meaning you have to be back by 5:30 AM. The 8 hours between shift laws in this state apply only to people paid hourly, not salaried of commissioned people. Lowes pays sales associates hourly plus commission so even the “sales specialists” often don’t get 8 hours between shifts. My wife and I were expecting a child, so I wanted to take a few days off when he was born. They said I couldn’t just take the day’s when the baby was born I’d have to schedule them at least 2 months ahead of time. I tried but missed the date Charlie was born by 4 days. I left work when my wife went into labor about 3 PM; my son was born that night at 1 AM. I was scheduled in at 7 AM. I called when the opening manager got in at 5:30 to tell them I wouldn’t be in. By 8 AM the regional HR person was calling me saying, you can’t take time off you are scheduled for vacation in 4 days. My store Manger (my immediate boss) was ok with moving my vacation forward a few day’s so I could be with my wife and new born son. District and Regional people however had other ideas. Rather than loose my job, I went to work as ordered, they “charged” me for 2 sick day’s (the day I left and the next day not getting in to work until 4 hours after I was scheduled) Despite the fact that I had opened the day I left a 3. (I’d arrived that day at 5 AM) and that I worked over 9 hours the day I was “late.” When my scheduled vacation was due to start I took my scheduled vacation, and spent part of the time looking for a new job. My son is now 15 months old and I’ve been working at my new job just short of a year.

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5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great community atmosphere and supervisors

Cons

Labor and heat, but that was the nature of the job

4.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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