Pros
Lowe's provided a casual work environment, and relationships between workers were comfortable and friendly. Although I worked in the Home Decor and Paint department, I was free to help customers find any area of the store. I enjoyed the fact that I could walk around and get into a number of projects throughout the day, helping where I was needed. The work day passed quickly, and I was never bored. Although Lowe's is a home improvement warehouse and much of the work there can be a little dirty, my experience showed that the company puts a high value on cleanliness and safety.
Cons
Initial training leaves new employees very uneducated during their first few weeks of employment. Lowe's relies on computer-based training programs that do little to actually train a new employee in the skills that you'll need to serve customers. The computer-based training covers Special Order Sales, as well as customer service and situational problem-solving. For me, the computer-based training was a downside to working at Lowe's. I spent several days in this sort of training, and I feel that it would have been more appropriate for me to complete Special Order Sales under the guidance and supervision of a manager. Although the computer-based training provides a safe, error-free method of training that ensures no order errors, it presents limited scenarios and does little to actually prepare a new employee. This created frustration for me, because once I completed the computer-based training, I was largely left to myself on the floor. I was not prepared well, in my opinion.