Pros
The work place can be fun at times, it is a high stress job if you are a supervisor and if you thrive on pressure it’s a good place to work. It is wonderful when you get those the customers who come in and you are able to help them fix a problem or just make their home look better. The most rewarding thing I have experienced is getting a huge from a customer who you just helped making their new house become their new home. In this company it is always going above and beyond to provide learning and training experiences for its employees. They even make it fun and rewarding to learn policies and procedures. They made a game we play with small prizes for random employees who participate in the program. The company atmosphere is great, it's like a family, but that does mean you have those bad family members and those great ones.
Cons
The communication between management and employees could be worked on. Many things get looked over and management isn't always held responsible for problems they cause. Some of the policies need to be reread and adjusted; they just don't make sense for this time and age. The big problem is corporate sends out generic instructions to all stores for procedures and upcoming events. They need to be tailored to at least the state or district. When the email goes out to open the garden registers in January, yes it may be warm in North Carolina or Florida, but in Colorado it is still too cold and there is no reason to open an area customers are not going to shop for another few months.