DO NOT WORK HERE - HEAD OFFICE REVIEW - Anonymous employee Lovisa Employee Review

1.0
Oct 24, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

cannot give positive reviews for this company

Cons

In head office there is a lot of politics and drama - this stems from the senior management. The turnover is ridiculously high as there is no real culture. There is no team dynamic. It is about using and abusing good loyal workers and having favourites. Some staff (certain level) can get away with whatever they need to - coming in late, taking credit for other peoples work, bullying, nasty behaviour...all because senior management have their eyes closed and are incompetent by nature. DO NOT WORK HERE. You will only regret it. They also promise growth and opportunities within the business but are really more happy to keep workers in their small box with no changes to your title and low pay with a workload is unrealistic. Also, be prepared for a workday of 7am - 7pm most days. If you like to see daylight, this place is not for you! Lovisa teams have even been asked to make up fake reviews and put on sites like this so please be mindful of this fact. Any good reviews, are Lovisa itself.

Explore other reviews about Lovisa

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Revamped Training, Easy to obtain bonuses.

Cons

None at this time that I can think of

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Lovisa Response
5mo
Thank you for taking the time to share your review. It is a pleasure having you part of the team and we appreciate your feedback.
1.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount is 50% off of full priced jewelry only, not sale items or piercings. • They will hire anyone who doesn’t ghost an interview. •You’ll learn to overcome management who treat you as a number and not a human

Cons

•Relentless, unrealistic sales expectations with zero grace. You don’t even get insight on how the goals are helping the future of the company. •Chronic understaffing while still being held to aggressive targets. You will be expected to work by yourself for 12+ hours if an employee doesn’t show up. • Minimal training, yet full accountability from day one. Click through modules that you are pressured to get through within your first week. •Constant micromanagement and metric obsession. Always contacted outside of working hours. •Burnout is normalized. No support or high quality candidates apply. Always told to recruit while only offering to pay talent $16-18 an hour at most for key holders. •High turnover is not accidental — it’s the culture. You’re expected to pierce ears and never get truly certified and rewarded for your expertise. •Little appreciation, recognition, or meaningful support from upper management. When you get sick they expect you to still work, won’t allow you to utilize your legally earned sick days without contacting you.

1
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Lovisa Response
3mo
Thank you for sharing your review. We appreciate you taking the time to do so and value your feedback.
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