A solid job-- pays well and you can work from home - Customer Support Specialist Loop Support Employee Review

4.0
Feb 10, 2022
Recommend
CEO approval
Business outlook

Pros

Remote work, easy to reach supervisors, good pay/benefits. Supervisors were very kind and supportive during a family emergency.

Cons

Communication between Loop and third party companies is not always consistent.

Explore other reviews about Loop Support

5.0
Mar 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fast application and interview process: they reached out to me fairly quickly and within a couple of weeks I was hired - Multiple opportunities and accurate positioning: I interviewed for a couple of clients that Loop believed I would be a match for and I feel really good with the client I ended up working for - Assistance every step of the way: they guide you from the beginning and help with any questions. Viviana is great!

Cons

Nothing really, I'm really happy with them

avatar
Loop Support Response
1y
Thank you so much for the thoughtful review! We’re so happy to hear the process felt fast and supportive—and that you feel like you landed in the right spot. That’s exactly what we hope for! Also, shoutout to Viviana—she’ll love hearing this. So glad to have you on the team!
5.0
Feb 28, 2025
Recommend
CEO approval
Business outlook

Pros

- Fully remote position with a supportive and friendly team environment. - Clear communication and well-structured training. - Leadership values employee feedback and work-life balance.

Cons

- As a contractor, benefits are limited compared to full-time employment.

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Loop Support Response
1y
Thank you for your kind words and for being a part of the Loop Support team! We're thrilled to hear that you appreciate our remote work environment, structured training, and open communication. Your feedback means a lot to us, and we’re always looking for ways to improve the experience for our team members. We’ll certainly take your suggestion about additional benefits for long-term contractors into consideration. Thanks again for sharing your experience—we’re grateful to have you on board!
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