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Thank you for taking the time to leave a review and for recognizing some of the things you valued during your time at LTSE, including our compensation, benefits, and the work we're doing in the market.
We're sorry to hear that your experience left you feeling frustrated. While we know every person's experience is different, we want to share some additional context on a few of the concerns you've raised.
One of the things we work hard on as a company is creating fair and consistent opportunities for everyone. Our hiring process is intentionally structured, with multiple interviewers, clear evaluation criteria, and input from people across different teams. The goal is to ensure candidates are assessed on their skills, experience, and potential contribution—not personal relationships or subjective factors.
The same philosophy applies to promotions. We use a detailed leveling framework and a structured performance review process that is consistent across the company. Promotion decisions involve input from multiple leaders and calibration discussions across teams, with employees evaluated against the same expectations and criteria.
Most importantly, we genuinely want to hear when employees see things differently than we do - including in your review. We regularly ask for feedback through surveys, manager conversations, all-hands discussions, and direct employee input. We don't claim perfection as an organization, and we always aim to grow and improve. Listening, learning, and evolving based on feedback is an important part of how we operate.
Thank you again for sharing your perspective. Even when feedback is difficult to hear, it helps us continue building a stronger company, culture, and employee experience.
