Pros
Wonderful co-workers who are all looking to enhance the customer's experience. The staff have grown from 25+ to 170 or so in about 8 years. LCS has had 20% growth over the last 10 years or so which is a reflection of the hard work of the employees from sales to customer service, development to quality assurance, from marketing to training & all the other departments that contribute to the success of the product.. LCS provides an extensive training program for new hires, offers opportunity for advancement, & is open to hearing the employee's input on enhancing the software. The CEO has held small group sessions that are diverse in attendees from several departments. This has allowed staff & the CEO to hear what the employee wants to share from enhancing the software to employee benefits, etc. The CEO is the ONLY management person in attendance & the session is relaxed & open. You don't find many companies where the CEO takes the time to sit down with his employees to hear their thoughts. Everyone must bring ideas to the table & present their idea(s). LCS's software is geared for the Property Management business & as they enhance the software to meet the requests of customers & the trends in the industry, business has grown. Over the last couple of years they have also added the NDT phone system which is integrated with the software to simplify the end-users experience. We do come together prior to our annual conference for an update of what will be presented as new features & enhancements to the business but would like to hear "what's in the works" throughout the year. I've been in the work force for several years & I can truly say this is the BEST COMPANY that I have ever worked for. The integrity is of the highest nature & the goal is always to help the customer in any way we can even if it means going outside of my "job duties" to meet a customer's needs. This focus truly meets with my need to be as helpful to our customers as I can. I wouldn't want to work anywhere else & I tell complete strangers to look at the opportunities we offer to see if they may be a fit. As mentioned above, the integrity of the company surpasses other places I have worked!
Cons
As the company grows, benefits have been enhanced but we do fall short on offering a short-term disability program. Would also like the ability to carry over more than 2 weeks vacation to have a cushion in case you do need to be off more an a day or two. There are not enough opportunities to advance in the company as those leadership roles are few. This is not meant to be a criticism but an observation. Telecommuting & 4-day work weeks would be a wonderful addition to the flexibility of the company. Some employees need a little more flexibility in their schedule. As with all companies, communication can be much improved. I understand that everything cannot be shared or there is not enough time to share from the corporate side but it is exciting to be in the "know" of what's coming along & to feel that you are part of this growth.
