Pros
Honestly, there are none. This is no place for people with drive, passion, and ambition. This is a communications company that is incredibly poor at communicating with employees and customers. You don't have to believe me, believe the customers.
Cons
- In 2024, our company had a "reduction in force", increased all of our workloads, and then officially took away bonuses, raises, and merit increases although we've only had one bonus in the last 6 years.
- We're all highly underpaid.
- Everyone has become a "swiss army knife".
- There is no structure.
- Everything they tell you during the interview process is a lie lol.
- There's no mentorship program.
- This is not a good learning environment.
- Training an onboarding is none existent.
- New hires have to facilitate their own training.
- This company makes no attempts to relieve their employees of the stressful work environment.
- They do not give positive feedback. You can tell most the people in management have never worked in a healthy, progressive work environment.
- They do not take constructive criticism.
- We get new chief officers every 2 years.
- There's no stability.
- They have repeatedly allowed customers to verbally abuse customer care reps and technicians.
- Management will do nothing to intervene or protect them from irate customers.
- Its really bad. Did I mention we're grossly underpaid? Do yourself a favor, don't apply. Don't respond. Don't take the interview. There are much better places to waste your time.