Underdeveloped Leaders and unhappy employees - Customer Success Team Lofty Employee Review

-Industry leading product -Talented co-workers -Opportunities to learn

-Leadership team is great and could be even more involved in daily communication with employees. They are coming into the office more which helps.

Office Location is accessible to downtown

There are so many. This company lacks professionalism, from the CTO to managers. You HAVE to be a YES man to work and succeed here; I was once told to stay in my lane and do the job I was hired to do when I presented a few ideas on how to streamline processes. CSM role has one manager who loves you as long as you say yes to everything. If you ask questions about new processes that she cannot answer, she gets defensive and you become her newest target. The CEO is nice, but has said to employees that if you’re not doing anything beneficial for him, there's no reason for him to remember who you are. The pay DOES NOT equate to the amount of work you will be mandated to do. It’s not even close. Most of the employees at Lofty are miserable but their professional confidence is so low they don’t have the courage to look for other employment OR TIME.