Brilliant - Contact Center Representative Local Pensions Partnership Employee Review

A salary Remote working. Half day for your birthday.

Currently thwre is low diversity. Objective singling out of some people. Management style has changed and it is complete micro management. Mostly now Team Leaders have no pensions experience so no longer help with casework like they used to. The salary is not competitive and people are being gaslighted and bullied worse than objectively before. It's hard to keep silent about it when you see your friend in tears.

Teams are great, there's good people

Managers not well trained but getting better