Great company, wrong department - Member Support Associate Lively Employee Review

2.0
Sep 27, 2023
Recommend
CEO approval
Business outlook

Pros

-Once a year trips with the company -Great owners

Cons

-1 strike is a 6-9 month probation without being able to move departments/roles -2nd strike within that probation and you're terminated, regardless of tenure -Lots of ways to get a strike, and keep adding more

Explore other reviews about Lively

5.0
Oct 8, 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, PTO, Understanding Managers, Friendly and Smart Coworkers, Ethical Leadership

Cons

Work Volume could be high and unevenly distributed during the busy times. Sometimes difficult to communicate with Engineering or outside vendors in a timely manner.

4.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great senior leadership & co-founder culture. Fun company to work for, growing and very focused on customer experience

Cons

There is a certain mid manager that is a true culture vulture. Be warned.

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