employer cover photo
employer logo
employer logo

LiveWatch Security

Now known as Brinks Home

Is this your company?

Poor Company Structure - Activations Tech LiveWatch Security Employee Review

2.0
Mar 25, 2016
Recommend
CEO approval
Business outlook

Pros

I guess a pro of working here is they have a lot of free food and the building in which their offices are is pretty nice and has a wellness center downstairs which employees can use for free.

Cons

A major con is that the company structure is pretty unorganized from top to bottom. Employees and potentials as well as customers often end up misinformed. Their system of doing everything seems to be far too complex to ever be efficient, and all the while they hold you to a standard of production and customer satisfaction that is just not attainable, especially with all of the problems and mistakes that seem to arise due to the unorganized nature of their process communication system. The training does not teach you how to solve problems, only how to diagnose there is a problem, and then they just kind of throw you out there and rely on you asking questions. It's very unfair. For all the stress, the weak base compensation and benefits are barely worth it.

Explore other reviews about LiveWatch Security

5.0
Feb 9, 2018
Recommend
CEO approval
Business outlook

Pros

Great co-workers and a competitive atmosphere! Management is very understanding and help you grow your career. I have improved professionally in my time here and plan on being here for the long haul!

Cons

None at this time.

1
4.0
Aug 25, 2017
Recommend
CEO approval
Business outlook

Pros

This is a friendly work environment where everyone is a member of the family; we look after each, we help each other, we laugh with each other, and we love each other. No matter what happens on a day-to-day basis, there is always someone to answer your questions, show you how to get things done, and ultimately be your friend. There is always a stocked break room and lunches and dinners paid for you on a regular basis. LiveWatch does its best to make sure that you are well taken care of. Promotions and pay raises happen shortly after the training process. Supervisors and Managers do their best to help you move your way up on the ladder of progression.

Cons

With all the good things that come with being a LiveWatch employee, even though there is plenty of food, encouragement, and job progression, there is a lot expected of you. Most of the work that employees deal with is confidential information pertaining to the customers and working with customers, the work can be stressful. Along with that, there are high goals to achieve to push employees to work their hardest. When goals are not met, it can sometimes be disheartening, due to the bonuses that are often tied to meeting the set goals.

1
See reviews by: Helpful|Rating|Date|All