Pros
- AI-enabled tech with a good product/market fit in home services and the trades.
- Fast updates and improvements to the product make it easy to go back to old prospects with "what's new" and to be able to show off something cool
- Culture of listening to customers and allowing that to help shape product roadmap
- Pricing that is fairly simple and well-positioned against other players in the market
- Recent improvements to tech stack to help with outbound (like Nooks) and to enhance the inbound lead flow
It's cool to be at the forefront of the shift in how home service companies quote jobs and document work, and being able to see the real-world impact that our platform has on their businesses.
Cons
- A focus on cash instead of ARR / MRR
- Heavy use of discounting, but this is getting better
- Commissions are tracked manually and you do have to review for possible mistakes
- Not necessarily a con, but if you aren't ready to pick up the phone and make calls, this is not the job for you.