IT Department Imploded - IT Operations Engineer Littler Mendelson Employee Review

Everyone is super nice and helpful

I don’t have any at the moment.

100% remote, good IT support

For LCS Charges specifically - Unreasonable workload due to insufficient staffing. They are constantly hiring but cannot seem to hire fast enough to replace people who leave to go elsewhere. Cases are assigned on rotation without regard for current workload. You cannot decline cases that are assigned to you, even if you are already overloaded. When an attorney on your team quits, they just reassign their work to the remaining attorneys. You can’t ask for help if you have too much work, because everyone else is in the same position. I see many of the attorneys in my group online late at night and on weekends, which shouldn’t be the case for a “reduced hours” position. It is very difficult to take a sick day or vacation because you work 100% independently with no assistance or support despite the high caseload. There is almost no administrative support so you spend a lot of time on admin tasks compared to a typical law firm attorney. No effort is made to foster relationships or create rapport within the LCS platform or individual client teams which surely contributes to the number of attorneys who quit.