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Little Words Project

Engaged employer

Good hours, but management issues and high turnover - Sales Associate Little Words Project Employee Review

1.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

They have really good hours

Cons

The management and the turnover

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Little Words Project Response
6d
Thank you for sharing your experience with us. We're glad the scheduling worked well for you during your time with Little Words Project. We take feedback around management and turnover seriously, these are areas we're always working to strengthen as we grow. Building a consistent, supportive environment for our retail teams is something we genuinely care about, and we know there's always room to improve. If you're open to sharing more details about your experience, we'd love to hear from you directly at human.resources@littlewordsproject.com. We wish you all the best!

Explore other reviews about Little Words Project

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing environment with accommodating and friendly staff. Genuinely my favorite job ever with the nicest people you can ever meet!

Cons

None, I love it so much!

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Little Words Project Response
6d
This genuinely made our day! We're so happy to hear that you're loving your experience with us. Our team is truly one of a kind, and it means the world to know that comes through for you every day. Thank you for being a part of the Little Words Project team, we're so lucky to have you!
3.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing job, very fun, definitely one of the best jobd I ever had, the people inside the company are usually nice and making bracelets is very fun, also sharing the kindness to clients was my favorite part

Cons

Management has favoritism for who the CEO likes, also poor management since they're still a small company and events were carried very poorly if management didn't tell us before. Also had a bad experience with one of the keyholders on my store, she harrassed me and other associates but since she was a friend of the CEO when I reported her to HR they didn't do anything

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Little Words Project Response
2mo
Thank you for taking the time to share your experience, we truly appreciate your thoughtful feedback. We’re so glad to hear how much you enjoyed the role, especially connecting with customers, spreading kindness, and working alongside your team. That’s such an important part of what we strive to create! At the same time, we’re really sorry to hear about your experience and the concerns you raised. Feedback around communication, leadership development, and fairness in hiring and promotion is taken very seriously, and we’re continuously working to strengthen these areas as we grow. While our Miami store has since closed, we would still truly value the opportunity to hear more about your experience if you’re open to it. Please feel free to reach out to us directly at humanresources@littlewordsproject.com. We’re grateful for the time and energy you brought to the team and appreciate you sharing these insights. Wishing you all the best!
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