A Mental Health Provider That Neglects Its Own Employees' Well-Being - Anonymous employee Little Otter Employee Review

1.0
Aug 31, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This experience has taught me the importance of respecting my own boundaries. While the work environment was far from supportive, it ultimately helped me recognize the value of prioritizing my own well-being and standing up for myself when necessary.

Cons

Working at Little Otter has been a disappointing and disheartening experience. Despite being a mental health provider, the company's actions and environment led to a significant decline in my own mental health. The executive team is inexperienced and, rather than taking responsibility for the company's challenges, they consistently blamed those below them. This blame-shifting was not only unfair but also created a toxic atmosphere where employees felt undervalued and unsupported. One of the most troubling aspects is the CEO's approach to leadership. She surrounds herself with people who only tell her what she wants to hear, rather than trusting and empowering employees to speak up when they see things differently. This culture of "yes people" not only stifles innovation and honest feedback but also allows these individuals to take advantage of both the CEO and the company. In response to the company's performance, management made sudden and drastic cuts to employee benefits without any prior notice or communication. Additionally, they laid off a large number of employees, yet refused to acknowledge these layoffs, even going so far as to lie about them. It's ironic and deeply troubling that a company dedicated to mental health would treat its employees in such a way. I cannot, in good conscience, recommend working at Little Otter to anyone who values their well-being.

Explore other reviews about Little Otter

5.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

One of the major advantages of being a psychotherapist with Little Otter is the exceptional flexibility and support the organization provides to its clinicians. The flexible scheduling model allows therapists to create a caseload that aligns with their personal and professional commitments, promoting strong work–life balance and reducing burnout. In addition to schedule autonomy, Little Otter offers competitive benefits that support clinicians’ overall well-being, including healthcare coverage and professional development resources. The opportunity for bonuses further enhances earning potential. Together, this combination of flexibility, benefits, and financial incentives creates a sustainable and rewarding work environment for psychotherapists.

Cons

I have not experienced any cons in a year with Little Otter.

1.0
Feb 8, 2026
Recommend
CEO approval
Business outlook

Pros

From my perspective, there were no organizational practices or decisions that demonstrated value for the team during the merger. Employees were left feeling unsupported, and the transition resulted in significant job loss. While I cannot speak to the company’s internal reasoning, the experience for staff was one of instability, lack of transparency, and a sense that employee wellbeing was not prioritized.

Cons

In my experience during the company’s merger with Hazel Health, there appeared to be decisions influenced by close family relationships within leadership. Many employees perceived this dynamic as a form of nepotism, and it contributed to a sense of instability and lack of transparency during the transition. Rebecca Egger and her daughter are in CEO/President positions. As a result of the merger, approximately 125 therapists were terminated, which left many staff members feeling undervalued and unsupported. From the perspective of employees, the organization’s actions during this period did not reflect an appreciation for the team members who had contributed significantly to its mission and services

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