Unethical management, poorly-run organization, lacking in expertise - Marketing Literal Humans Employee Review

1.0
Jul 20, 2024
Recommend
CEO approval
Business outlook

Pros

- Working here helps you learn what kind of culture/company/leaders you definitely do not want to work for

Cons

-Managing Director, Paul Perry, has little expertise or experience in the services he sells - a lot of smoke and mirrors. - Management is very unethical: Willing to gaslight, lie to, and manipulate employees when it benefits profit. Some situations with employees even have questionable legality. Laughably, the company's values are all about "being human" - Managing Director displays the Dunning–Kruger effect: the cognitive bias in which people with limited competence in a particular domain overestimate their abilities, and do not possess the capability to understand their errors. In short, not knowledgeable enough to realize their own incompetence. - 4 women were fired or quit on bad terms in the span of one week. - Almost all employees have left on bad terms. - All partners/shareholders in the business have left after experiencing the chaotic, poorly-run business. -Employee turnover extremely high - Management willing to lie to clients or under-deliver low quality work to gain higher profit margin. - Managing Director severely lacks leadership skills. - Internal processes and projects: extremely messy. Very revealing of unprofessionalism, and poorly run organization. - As an employee, I would be very cautious of wasting my time and energy with this organization. As a client, I would be scared to trust this agency to handle my projects.

Explore other reviews about Literal Humans

1.0
Oct 28, 2025
Recommend
CEO approval
Business outlook

Pros

Attracts really good people that genuinely want to make a difference in the world

Cons

I didn't have a good time working at this agency. 100% staff turnover every 6 months has led to them outsourcing most roles to the Philippines. This came after the CEO forced the full time team to work as 'freelancers' to avoid paying taxes, something that is hard to believe in its shadiness given how much the company makes about being B Corp and its values. Massive debt and declining sales, avoid at all costs.

3
1.0
Apr 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- 4 day working week - the other employees are really nice

Cons

Where to start... - Over worked (poor planning and time management) - Not enough staff to support for workloads - Late payment multiple times - CEO is not afraid to get angry towards staff and can be very pushy and manipulative - There is an air of sexism in the company, over a 4 month period, 4 women left - The blame is constantly being shifted onto employees - Management lacks of accountability and empathy - Not a safe space to voice opinions - CEO prioritises holidays and partying over management of the company - Underpaid for the London area - You will be thrown in the “deep end” aka be brand new to the company and suddenly be leading on a huge client project halfway through something and if anything goes wrong it will fall on you - All wrong doing in the company just get blamed on whoever left the most recent - Incredibly high turnover of staff, 13 people in a one year period - The company does not reward loyalty at all, they will drop anyone in an instant no matter how long people have worked there or what they have sacrificed, I saw multiple employees who had been there for years be dismissed without a second thought - Employees mental health is not a priority at all, they offer one monthly life coaching session, but that is nothing compared to the stress the company puts employees under - Huge cuts to benefits and budgets due to bad management

3
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