-The ownership here acts like owners in being hands off, doesn't respond to inquiries, has absolutely no idea of the business climate, industry, or respect for competitors. This would be fine, but they retain the titles of CEO and COO. It ends with upper level management who act like owners but fail at all the responsibilities of what C-level executives should be doing.
-Horrible politics, from inexcusable behavior like upper management trashing former and even current employees behind their backs to just bizarre like having secret assigned parking spaces for the owners, I actually needed to move my car 2 spots over since the owner who is in his upper 30s/lower 40s liked to park directly in front.
-The little direction from upper management as to how to succeed at your job is often poor advice. The suggestions I got from upper management were often methods which were tried by many other people in my same position previously and they had discovered, as I discovered, that upper management doesn't know what their doing.
-Horrible micromanagement from mid level management. Some of the gems of micromanagement here were having a meeting about how to inspect a rental car beforehand, having in my travel itinerary where/when we would pick up gas, and having an hour meeting about how I shouldn't need to log every single outbound prospecting call and every single email exchange into SAP as it was cutting my dial efficiency by 75%.
-They're a small company with under 1000 active customers and decided to use SAP for everything from accounting to sales CRM, that's pretty awful in itself
-Unusually poor life-work ratio. If your flight gets delayed and you get in at 2am or you work a full week out of town you need to have a meeting to justify not wanting to be in the office at 8:30 even though your territory is out of state, so there's no reason to be in the office.
-Poor organization throughout. There was a previously hired rep to call on accounts in my territory which was never disclosed to me, my territory was sliced from calling on all accounts to just new ones without proper communication or some sort of notification that this was coming down the pipeline as I would have never accepted the job knowing how poorly my territory was doing and the fact that the reason it was doing so terribly was the reputation of the company.
-The "quota" is a complete arbitrary number.
-Overall just lack of knowledge at the company of the industry