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Links Technology

Is this your company?

Current help desk support engineer. - Anonymous employee Links Technology Employee Review

4.0
Dec 1, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I would liken working at Links Technology to working with family. Everyone you work with up to the owner is very thoughtful, helpful, and wants to see you develop as an employee as much as the development of businesses they support. If you have passion for all things IT, then this is the job for you. There is always something to do and new things to learn. It just requires the desire to want to get better as an administator.

Cons

This is not a typical 9-5 job, as clients will contact at all hours of the day. There is an expectaction that some issues be responded to, which can cause some challenges with personal and family time. This leads to only some of the more dedicated employees to be the only ones responding. Given the size of the help desk support team, there doesn't seem like much room to move up in the company. There isn't any defined promotion standard.

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Links Technology Response
11y
It is so great to see this feedback. Your advice regarding employment of a tiered support structure and all a scheduled on-call rotation is much appreciated, and is something that will surely be taken into consideration. Thank you!

Explore other reviews about Links Technology

5.0
Feb 16, 2024
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and work environment. If you like winning and working with a team of like minded professionals this is the place for you.

Cons

Get's intense at times and can be intimidating for those who are less experienced.

5.0
Sep 19, 2017
Recommend
CEO approval
Business outlook

Pros

I joined the team fresh out of college as an intern having little to no experience with my main focus on web design and development. Through Links, I was able to grow and learn the necessary skillsets to be hired as a full time web developer. The skillsets I acquired through Links are the sole reason I was able to land my current job as a Design Technologist. Without them I don't know where I would be! Links Technology treats and respects each and every one of their employees like family. The employees I worked with were fun and beyond amazing as they were always willing to help when needed. Each one is very knowledgeable in their respective fields.

Cons

The only con I can think of was the commute from Chicago to Schaumburg, however I can only blame myself for choosing to live in Chicago. Management was more than accommodating and flexible, letting me adjust my work hours to beat traffic as well as letting me work from home on Fridays. Cannot thank them enough for this as it did make a big difference!

2
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Links Technology Response
8y
This means everything. Being on the receiving end of a review like this makes us feel like all is right with the world. There is nothing more rewarding than watching young industry newcomers grow and develop into skilled technologists all because they were immersed in an environment where people still believe in sharing their time and knowledge. Our people, and the collective culture that they create, really are our biggest asset. Thank you for sharing!
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