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LinkPoint Technology Group

Is this your company?

Not a good 1st, 2nd or 3rd choice, stay away in general. - IT Technical Support Specialist LinkPoint Technology Group Employee Review

1.0
Mar 21, 2022
Recommend
CEO approval
Business outlook

Pros

- No longer employed here

Cons

1.) Not following best practice and constantly overlooking critical components to IT. 2.) If your starting out in IT not the best gig to learn from, refer to first point for the reason why. 3.) Thought far to long trying to think of a Pro 4.) As an MSP you should be proactively taking care of your clients, they are constantly in a reactive state to issues with major delays. 5.) Technicians having to take on full load of angry clients, dropped from issue to issue, only able to apply band-aids with no time to actually implement a solution 6.) With how busy everything is and scrambling to be proactive, you are barely able to focus on self-growth or expanding technical knowledge 7.) All senior techs either moved on or constantly busy and unable to mentor.

Explore other reviews about LinkPoint Technology Group

1.0
Sep 15, 2022
Recommend
CEO approval
Business outlook

Pros

Leaving the company is a big relief, management cannot figure out how to run a company at all.

Cons

-Managers cannot respond quickly -Pay is minimal, asking for more or being too good off gets you put on temp leave -Managers are nice people, but suck at being management -Hiring 6+ new people while taking the best resources

5
1.0
Feb 6, 2017
Recommend
CEO approval
Business outlook

Pros

- Everyday is different and work is never dull. Constantly working in a variety of situations and learning new skills. - Collaborated with a fantastic Tier 1 service team. - Opportunities to work on small to medium scale projects for clients.

Cons

- Payroll was constantly late and incorrect. - Employer did not send out final paycheck. Employment Standards had to be involved and received paycheck 2 months later. - CEO does not believe in annual salary reviews. When reviews do occur, no clear structure or evidence is present. Review is entirely based on the CEO's opinions. - Projects are often rushed with little planning, resulting in ineffective and erroneous work being done. - CEO at times will ask employees to pay for items that clients need (ie. supplies, hardware, etc). Expenses are reimbursed but can take up to a few months. - Little room for growth within the company, as Tier 1 employees are expected to deal with issues of all complexity levels (ie. exchange administration, server migration, routing etc). - Occasionally expected employees to work longer than normal hours without overtime pay. May be requested to work on weekends as well. - CEO may choose to reduce employee work hours without notice or reason.

9
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