2.0
Jun 9, 2025
Former employee
Bengaluru
Recommend
CEO approval
Business outlook
Pros
1. Free food in office. 2. Good offsites.
Cons
1. No extra pay for working on holidays. Working on Saturday is mandatory without any extra pay which is common in support teams. 2. No manager to manage or handle escalations. CSMs will escalate directly to you and you will have to handle it no matter what time of the day it is. 3. The payment is adequate and management refuses to provide good salary hikes. 4. No way of monitoring individual contribution in the teams which is a must have for support teams. 5. 5 days work from office for support team. Since there is no individual monitoring, you will have to bear the brunt for your teammates poor performance.