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      Lili

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      Lili reviews

      Underpaid to be cursed out all day - Client Services Representative Lili Employee Review

      2.0
      Nov 8, 2022
      Client services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team Coworkers are nice Office is in soho. It’s clean

      Cons

      No regulations for the callers. They will curse you out all day management doesn’t help. They try to make you tolerate it

      avatar
      Lili Response
      3y
      Thank you for taking the time to share this feedback with us. It's encouraging to hear positive things about the NY team and the SoHo office. Lili invests in training its CS employees on how to manage customer calls. The team has procedures and tools to deal specifically with challenging customer calls. We continue to learn and improve our procedures constantly. Your feedback will help us double down on what works and improve where needed.

      Explore other reviews about Lili

      5.0
      Oct 24, 2024
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros are competitive and teamwork is high

      Cons

      Very toxic and sometimes demanded alot

      1.0
      Mar 25, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      such a sad company to work for - absolutely do not consider it. they do not care about the employees in the US

      Cons

      there is a reason you see every former employer with a 'looking for work' sticker on their linkedin - this place is a bizarre culturally insensitive space that does not care about you. You will not last more than 6 months - as someone who was there for over 2.5 years - trust me

      avatar
      Lili Response
      1y
      Thank you for sharing your experience at Lili. We are sorry to hear that your time with us did not meet your expectations. At Lili, we strive to create a supportive and inclusive environment for all employees. We take your feedback seriously and will use it to improve our practices. If you would like to discuss your concerns further, please feel free to reach out to us directly.
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