Company is going through a lot of changes - Customer Success Manager (CSM) Liftoff Employee Review

3.0
Sep 26, 2023
Recommend
CEO approval
Business outlook

Pros

Great reputation since start up

Cons

Lack of transparency No clear indication of growth Uses outdated concept of ML No social and work life ethic Going through merger Many lay offs

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Liftoff Response
2y
While it's disappointing to read this, we value all feedback and input. Thank you for sharing. Since our Q4 2021 merger, we've worked very hard to ensure timely and open communications about our business results and growth. We host quarterly Town Halls and bi-annual regional Liftoff Live events to share, learn and interact -- prioritizing that social and productive time together. We're sorry this was your experience at Liftoff, and we extend our best wishes to you in your future role.

Explore other reviews about Liftoff

5.0
Mar 11, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is extremely knowledgeable and willing to discuss ideas regardless of who you are. Great inclusive culture from the top down

Cons

None that I can think of

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Liftoff Response
2mo
Thank you for your review - we wish you best success in your career.
4.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun work culture and teammates were friendly. Decent growth for career

Cons

Low hopes to IPO. WLB sometimes bad

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Liftoff Response
3w
Thanks for the feedback and we wish you best success on your next chapter.
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