UGH! - Studio Manager Lifetouch Employee Review

2.0
Nov 18, 2010
Recommend
CEO approval
Business outlook

Pros

Photography is rewarding, I love watching children grow up... there are a lot of truly passionate people that work with the company.

Cons

They hire people outside of the company that have no idea what photography is and expect them to help us as managers run our studios. They have no care for your family even though we are a company that makes memories for family. We are overworked and forced to abide by a RIDICULOUS labor model that is not capable of supporting the RIDICULOUS ten minute appointments that both the staff and our guests HATE. We're managers and you say its our business, but it's not treated like that at all. They think it increases profit, when really it just makes people feel like they are worth nothing and cause us as managers to be degraded and yelled at for a period of 2 months out of the year when we are supposed to be happy and spending time with our own families, but by the time we are leaving work, we're too exhausted to move. They change our books constantly making it hard to manage when we are opening and try to keep up with Sears as far as letting people book during the day - HEADS UP CORPORATE, SEARS IS STAFFED TWO PEOPLE ALL DAY! The company loves to act like they care about us as studio managers, but they do nothing to show it. The job sucks and DEFINITELY is not worth the money. Corporate does a lot of things they think are helping business, but instead they're hurting it. There's no room to move up in the company and they go on and on about ESOP but the company is sinking and there's not going to be any ESOP left. If I didn't love photography so much, I wouldn't put up with the crap they put their employees through.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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