Management is sloppy, Customers are unappreciative, Out of date technology - Photographer & Sales Associate Lifetouch Employee Review

2.0
Jul 2, 2014
Recommend
CEO approval
Business outlook

Pros

You get to have fun playing with kids and creating memories that people will cherish for a lifetime. You can have flexible hours.

Cons

Kids can be horrible. Parents can be worse. The management is set up in a way that is not supportive of growth or learning. Often the staff is under-trained and alone. Many times I would find myself alone in the studio trying to manage a studio but not having training for that level of work. Technology doesn't just often break down, it constantly breaks down and often they take forever to fix it. Customers can be unreasonable and management will yell at you if you are not selling enough product, even though they are offering "affordable" photography. Most managers strive for a $90 sales average, yet they offer $20 packages and coupons that make photos $4 a sheet. Often the photographers and sales associates get blamed even though they sell a mass amount of product and have high customer satisfaction.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

avatar
Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

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