Don't bother, they are crashing big time. - Anonymous employee Lifetouch Employee Review

1.0
Mar 5, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was good money for the department I was in. I got to work with great people in the field and most of the employees at HQ were great too. ESOP when it was actually worth something.

Cons

Senior and mid-management are screwing the company into the ground. Lack of proper procedures on the latest equipment roll out was pathetic. They took a really insightful product and totally failed on the deployment of it. Losing 31 schools in 2 works in one territory because of lab issues is a prediction of things to come. You want to be in yearbook production, go to Jostens because Lifetouch sucks at it. They are losing more schools than they are getting and it's all to blame on bad mismanagement of this rollout. Middle management is too pre-occupied with saving their jobs and ESOP stocks that they aren't doing their real jobs. Oh, anyone that tells you that it's an employee owned company just because you get stocks is pulling your leg. There are no stockholder meetings, you have no say in how the company is run and they will tell you everything is fine in the morning and let you go by that afternoon as happened to another coworker.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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