I would not recommend this company to anyone - Customer Service Representative Lifetouch Employee Review

1.0
Sep 21, 2017
Recommend
CEO approval
Business outlook

Pros

I honestly can't think of any. This was a horrible work experience.

Cons

We would work 12 hour work days with no lunch or break, but they would sometimes make us clock out even though we didn't get a lunch. They would require I ride with someone so they wouldn't have to pay me mileage. When I was hired they told me I would work close to 40 hours a week. I only hit 40 hours once. Most weeks I would barely get 20 hours. They hired way to many people to do one job. Honestly, they treated us very poorly as employees.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

avatar
Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

See reviews by: Helpful|Rating|Date|All