Job is a lot of fun, working with kids; the company is greedy, lost touch with its customers & not loyal to employees - Anonymous employee Lifetouch Employee Review

2.0
Aug 10, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's fun working with kids and schools. Most young ones are excited about picture day and look forward to having their picture taken. Co-photographers are usually a treat to work with as most enjoy what they do. It's a good job as long as you don't have to rely on the money - will keep you out of the house for a few bucks in your pocket.

Cons

Long-term photographers become very tight and not very welcoming. Company has lost touch with customer-service - removed the service function from local offices and centralized it to big call centres. Customers and accounts never know who they will talk to next. Management blind-sides employees with termination - mid-year or before year has ended - with nothing to back up their decision. Changing roles and elimination of key positions in past few years has lead to lower photo quality and lacklustre training of photographers. Lifetouch has gotten too big and lost too much focus. Pay is horribly low - competitors have better pay structure for photographers. It's now not worth what they pay you - it may cost you more than you make after gas, wear-and-tear on your car, food, etc.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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