They take care of their people - Anonymous employee Lifeplus Employee Review

5.0
Jun 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve worked in a few customer services jobs, and none of them felt this balanced. Lifeplus really encourages us to care about the people we speak with and they lead by example. When a customer has a hard day, we’re not told to just move on; we’re told to make it right. And when we have a hard day, the support is there too. That kind of two-way respect makes a huge difference.

Cons

Some customers can be a handful but that’s part of the job

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Lifeplus Response
2mo
It’s really nice to read how much the caring approach here has stood out for you. Looking after customers and looking after each other should always go hand in hand. It’s great to know that’s come through in your time here.

Explore other reviews about Lifeplus

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not yet another high-pressure environment, as I expected. Organized workflow and professional people. Reasonable expectations and room to work independently. Getting more confident in handling conversations with customers and more creative at solving problems.

Cons

I haven’t noticed any major issues.

2.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Resolving different issues gave me satisfaction at work. It also increased my learning and helped me to do better every day.

Cons

In my opinion, the people at the top always decide the fate of the company and their reputation as an employer. They were the worst kind here. Most employees were drowning in work with poor support and no one to help them. The blame always lay with the leadership as they did little work and too long to make some decisions or give some approvals. It was a burden for already overworked employees who couldn't take things forward for hours or days without the approvals. Some managers were also awful. They offered zero support but were ready to criticize everyone. It was hard to deal with such toxic people. Even having conversation seemed like an endless battle. Please beware and avoid it if possible.

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