Pros
Remote work is possible, and the team includes some genuinely kind and hardworking individuals trying to make the best of a broken system.
Cons
Leadership is entirely based on favoritism and a blame game. Your opportunities depend on whether management likes you, not your actual performance. It also changes as and when they like it to benefit themselves. The company consistently overpromises and underdelivers, both to employees and customers. They promote benefits like office snacks and environment, while in reality cutting back on costs totall, even basic amenities are restricted. The company was also trying to remove even basic holiday allowances, despite relying heavily on contractor labor. It's a clear sign of how little the company values the people doing the actual work. Services offered to customers are being quietly reduced under the guise of "scalability," but it's clear that the goal is to increase profit margins without reinvesting in the product or team. The business model is increasingly exploitative, charging full price for services that are being scaled down significantly. When problems arise, there is zero ownership from leadership. Mistakes result in blame being thrown around instead of addressed with real solutions. It’s a toxic culture of finger-pointing and denial. They talk a lot about growth and internal mobility, but any advancement depends entirely on internal politics and hierarchy, not on skills, effort, or potential. Favoritism runs deep, and recognition is rare unless you’re part of the inner circle. Staff are underpaid and outsourced from Europe. Despite the company’s expansion over the years, headcount has remained stagnant. Critical teams are stretched to breaking point.