Looks good on “paper” but behind the scenes is a mess. - Therapist LifeStance Health Employee Review

2.0
Sep 26, 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility in developing work schedule Aetna health insurance 501(k) investment

Cons

Non-existence clinical support from direct clinical lead who plays head games with, roadblocks, and gaslights specific therapist. Operations are a mess; communication with clients is poor; clients cannot get thru to phone line for scheduling and resolving billing issues. For client to get adequate care, the therapist ends up facilitating &/or handling non-clinical duties.

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LifeStance Health Response
2y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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