Onboarding was a disaster. HR couldn’t answer questions confidently. You basically teach yourself the system or hope your front office staff can help you. The trainers either didn’t show on time, or system wasn’t working to provide training. The recruiter completely overhyped the compensation and the stock options. Don’t take the advance on comp - it has been a nightmare to try to figure out how LS has you pay it back (ask HR and crickets). They’re growing way too fast and can’t keep their current offices fully staffed. Their filter system has been down, intake can throw anyone on your schedule, which puts you in a tough spot of seeing someone you may not be comfortable with; if you protest too much they response ‘well at least see them and go from there,’ knowing the client will be charged for another assessment if we have to transfer them to another provider. You constantly have to scan your schedule to ensure you can catch these issues so client is able to be connected to someone who can be a better fit.
