Company is "expanding" but going downhill fast. - Intake Coordinator LifeStance Health Employee Review

2.0
Feb 24, 2022
Recommend
CEO approval
Business outlook

Pros

Typically speaking, the people I work with are nice and helpful. I like working in an office room by myself, and the office is close to my home. I enjoy the hybrid work from home option as well (which has only been instituted very recently).

Cons

When I started, I felt supported and heard by my supervisors, and I felt the job was about helping and supporting individuals in need. But, gradually when the Massachusetts branches starting moving towards "corporate", things changed very quickly. They started dissolving positions, "centralizing" certain teams (making their response times, and patient care abilities diminish greatly), they starting implementing policies that only benefit the corporate teams, and have a severe negative effect on the clinicians and prescribers, as well as the support staff, and worst of all, the patients. Now, the company is mistreating clinicians and prescribers, the turnover rate is obscene. They are much more interested in profits than they are helping patients and supporting the community. Which is a shame, because they are buying up a lot of the private practices in MA, and it's really limiting the care that individuals can receive outside of this one company.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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