Do not work here - Receptionist LifeStance Health Employee Review

1.0
Oct 7, 2021
Recommend
CEO approval
Business outlook

Pros

Can’t think of many pros.

Cons

Patients coming into the office are limited. Very little help from anyone, you just have to figure things out on your own. Angry patients call day in and day out about their bills but that never gets resolved because whoever is in charge of billing never returns messages. Way too much work and stress for very little pay. 8 hours a day 5 days a week dealing with people asking questions that no one else answers. Not worth it in any sense at all. As a mental health company, I would have hoped there would be more care and thought put in, and time given to patients. There isn’t and the only priority for this company is money. I would never recommend anyone looking for help to come here.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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