Overworked Under Paid - Billing Coordinator LifeStance Health Employee Review

2.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

I love my Manager very understanding and always willing to help. I get to remote from my home. The bonuses.

Cons

They over work you and give you low pay. They monitor your key strokes and mouse clicks. Supervisors treating their staff like kids. It's a remote job and they monitor bathroom breaks and idle time. No overtime, No tuition reimbursement, No moving up but there is always job posting. The providers are rude. You be so burnt out, overwhelmed, and stressed. A mental health company turned their workers into mental health patients. The bonus used to be good but they took them away. We barely get anything doing other departments work. They also praised other departments when we doing all the work. The pay is so low you need a second job to pay bills. This company is very unorganized. I forgot to mention you clock in one minute late you get a point and you clock out early you get a point.

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LifeStance Health Response
3mo
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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