Not diverse despite the diverse community they serve - Administrative LifeSTEPS Employee Review

Thank you for submitting your review. We welcome feedback from current and former employees, whether it is good, bad or indifferent. We are always looking for ways to improve communication with our employees. LifeSTEPS staffing is proud of its diversity; 11.74% Asian, 15.65% African American, 46.52% Hispanic, 1.3% Pacific Islander, 4.78% 2 races, 20% White. The management team does represent all ethnicity's. The executive leadership team currently has 6 members who are white and very much in touch with the clients we serve. LifeSTEPS conducts yearly surveys of its employees to measure employee engagement and job satisfaction. Our surveys include employee feedback on supervisors and managers. Our most recent survey in 2019, showed that 99.66% of our employees responding to the survey strongly agreed or agreed with the statement “Overall my experience at LifeSTEPS has been satisfying and rewarding”. Similarly, 100% of our employees at all levels responding to the survey strongly agreed, or agreed, that the Executive Department, which includes our Executive Director, “responds to their needs on a respectful basis. We regret that you had a negative experience and would be happy to discuss your perception in more detail to better understand what happened in your situation.