What a shame - Massage Therapist Life Time Employee Review

3.0
Oct 9, 2015
Recommend
CEO approval
Business outlook

Pros

Higher commission than chain spas, free gym membership, full benefits,

Cons

Companies expects YOU to build up your own clientele by doing FREE chair massage on members and employees and free services on management. You pay shop charges on every client to see, your commission goes down ( sliding scale) if your revenue is down, and then they take more out of your pay if you don't meet your retail sales goals. So they are constantly taking money out of your pay. Then when you do the math , take out all the expenses they charge you for, your pay check is still wrong!! There is always money missing! Trying to get upper management and corporate payroll and HR to help is a joke. You can work 50-60 hrs a week for months, then it slows down so you leave early when you have no appointments. They threaten to drop your benefits because you are 2 hours short of your full time hours status just once! No overtime pay, no holiday pay, and we were open every day! Having to fold our own laundry, clean our own department, for free! We are commission based remember. So we don't get paid to do this FREE labor!

Explore other reviews about Life Time

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I had Great coworkers while working here.

Cons

Struggled to deal with corporate.

avatar
Life Time Response
1d
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoyed your team!
1.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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