LTF Employee - Department Head Life Time Employee Review

2.0
Dec 21, 2009
Recommend
CEO approval
Business outlook

Pros

Free gym membership, flexible scheduling, particularly if you are a personal trainer. You can pretty much make your own schedule if you are PT. I have also experienced very little micro-managing, at least as a manager.

Cons

Compensation is a joke. PT and sales works on 100 % commission, so we are practically forced, and often encouraged to mislead clients. For example, we are forced to sell metabolic testing (cardio and calorie points) when our equipment does not work, and management knows this. In addition, we offer an assessment called a Risk Point, where a phlebotomist comes in to draw blood. Seriously? We are telling clients to have their blood drawn at a gym. That's just crazy, not to mention unhygenic. I have no idea why LTF feels they need to do more than just be a good gym with good trainers. We are essentially forced to scam people, and if you don't scam clients, then you won't make a paycheck. It's all about the bottom line. When I first started working for the company in January 2008, it took 6 weeks before we got our first paychecks, due to an internal "glitch" in the payroll system. It has taken me over 4 months for my paid time off to be approved. What all this comes down to is that if you work for a department that works completely on commission, management doesn't care at all about making your job easier (approving your PTO, returning customer service calls, etc) because if it doesn't make them money, they don't do it.

Explore other reviews about Life Time

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, free gym membership

Cons

Some times can be a lot of work

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Life Time Response
1w
hank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoy your team and have taken advantage of the signature membership!
1.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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