One of the worst fitness clubs to work for - Member Services Team Member Life Time Employee Review

1.0
Apr 30, 2013
Recommend
CEO approval
Business outlook

Pros

Amazing facilities to work in or work out at. The members are really awesome and nice. Open 24 hours so different shifts to choose from.

Cons

Minimum wage with almost no raises ever. Heavy workload, the work of 2 employees but paid as 1, very stressful, management uses negativity, competitive back stabbing, threats, write ups, to get as much productivity with no allowance for any mistakes whatsoever. They pick someone to harshly and wrongfully discipline to use as an example to scare other employees in department. Almost no one makes any money, especially the sales staff and personal trainers. It practically costs them to work. The owner is a millionaire and cares nothing about his employees!

Explore other reviews about Life Time

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Free gym membership. Great facilities

Cons

Gets slow during the days sometimes

avatar
Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with our Swim & Aquatics team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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