Good experience - Library Assistant Libraries NI Employee Review

5.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

Relaxed job Lots of customer service and interaction Fellow staff are kind

Cons

Sometimes it’s very quiet but that’s the same in any job

Explore other reviews about Libraries NI

3.0
Mar 8, 2026
Recommend
CEO approval
Business outlook

Pros

* Great work culture with co-workers * mostly supportive branch management

Cons

* very out of touch upper management * needs clearer communication with branches

3.0
Nov 21, 2025
Recommend
CEO approval
Business outlook

Pros

Most front-line staff are good to work with. There is great pleasure in work that isn't designed to make someone else a profit.

Cons

CEO, board and management operate completely on private sector logic. Too much money spent on agency which could be used to build permanent careers and strengthen the service. Management is extremely difficult to work with. There is an endemic of 40-60% of of branch managers and above being off with "Stress" at any given time. Usually for up to six months.

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