Pros
Compensation and insurance coverage was comparable within the market for a salary based plus incentives.
Cons
Extensive hours for sales staff when absorbing additional roles. Company has, since 2022, has chosen to increase sales reps territories when their co-workers leave. Results are obvius Lack of expert support and sales. Promotions within the company for expert based roles. Most employees at levels within the company started at a entry level positions and receive promotions and then internal or on the job training. This practice is great, except when the roles they are promoted into require technical training certifications or several years learning the products and systems in a support role prior to going out as a sales representative.
The customer base knows what the company is doing and becomes frustrated with these new unseasoned sales reps as they are learning on the job and causing the customers delays and inaccurate advice or providing inaccurate products to solve the application presented.
Customers are leaving the company and transationing to the competition, company is loosing distributors nationwide.
