They are all over the place - General Manager LensCrafters Employee Review

2.0
Jul 22, 2023
Recommend
CEO approval
Business outlook

Pros

Free glasses and eye exam every year

Cons

Leadership is all over the place. No one ever knows what is going on and each store has a different view as to what they think they should do. Their approach to everything is throw it at the wall and see what sticks. Operating system is abysmal. System is constantly lagging and running painfully slow which makes it hard to do your job on busy days. They've had the new app based OS for years and it still runs like that. Literally...no improvements. For a company that is worth half a trillion dollars, if not more, you'd think they would have their stuff together. Pay is not great for the work you do. The commission isn't any better. Limited hours most of the time but not always. You are seen as a number, not as a person. They want you to do training but there isn't any time so you just click through all the slides just to get the training done.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

entry-level, part time, flexible hours

Cons

lots of corporate training, weekend work

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