All performance driven and not enough emphasis on customer service. - Store Market Manager LensCrafters Employee Review

4.0
Sep 17, 2018
Recommend
CEO approval
Business outlook

Pros

Stable career path but still retail

Cons

Superfluous reporting and low investment in POS

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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