Outlook not so good - Anonymous employee LensCrafters Employee Review

1.0
Jun 13, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay, free glasses annually, opportunity to travel internationally on OneSight missions.

Cons

Too much pressure to meet sales and KPI goals. TONS of paperwork and micromanaging. No concern for the customer, just the bottom line. Labs closing, change of CEO 3 times in 3 years. Commission has gotten worse over the years and every year it changes.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Helping the world to see better.

Cons

Corporate executives bullying and harrassing the frontline associates who are keeping you all employed in a job. Remember we are the revenue creators and producers.

See reviews by: Helpful|Rating|Date|All