Pros
Love using the latest technology for measurements, love being able to give the customers 1 hr. service, love the product, love getting a free pair of glasses yearly, love getting free eye exams yearly, great hours, great opportunity for advancement, I love almost everything about the job itself.
Cons
Cao! is HORRIBLE! There are so many system errors with this new program its ridiculous. I would demand a full refund from whoever designed this system. I have never worked with anything this bad. I would also do away with the "sales lead", not the position itself, but I would do away with the fact they aren't allowed to place a customer order. Management at my location, would find a pair of glasses for someone, sit them down and do nothing until the next customer came in. AND half the time the glasses didn't fit or were inappropriate for the prescription. Let your associates at least be able to adjust prices based on a miss tagged price, or exchange, or EPP. We are not children who need supervision to equal out a price difference.