Bad experience - Customer Care Representative Lennar Employee Review

2.0
Oct 23, 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits, good time off. Decent work life balance.

Cons

Management overworked, leaves employees without help when needed. Constant revolving door of people quitting. Do NOT value employees. Pay is NOT commensurate with work load. Management does not back you up. Gives you a standard to follow but if the trades complain enough, they get what they want rendering your authority to get your work done, moot. Trades do not respect CCR staff. Yell, scream at CCRS.

Explore other reviews about Lennar

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

you will have a flexible schedule most of the year.

Cons

It is difficult to trust the people you work with, as they are incentivised to get you to sign off on things, whether they are done or not.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Was able to do many different jobs and learn a bunch of different departments.

Cons

Management is out of touch with reality. Used to be a great company to work for and they truly cared about their people. It is so unprofessional, micro managed, too many middle managers and no one can make a decision to save their life. The stress, political bs is overwhelming. They spend a ton of money on creating programs and then never get to the users. Everyone they have a new CTO it is major disruption and they always bad mouth the last person that was in the seat. Then they go back to what was done 10 years ago.

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